can't produce in MOV

[gordcmc]

When I try to produce in MOV format I get an error message telling me to install Quicktime but it is already installed on my computer I am using PD12. Any suggestions? Thanks for any assistance in advance.

 

[kenrivers]

Have you tried uninstalling and then reinstalling Quicktime?

 

[gordcmc]

Have you tried uninstalling and then reinstalling Quicktime?

 

[gordcmc]

Thanks! Previously I had just tried to run the repair rather than remove and reinstall. The reinstall worked.

 

[kenrivers]

Thanks! Previously I had just tried to run the repair rather than remove and reinstall. The reinstall worked.

Glad to hear it worked!