our "old" cable tv remote worked fine. we upgraded to xfinity with a new xfinity remote. the technician could't program the new xfinity remote to access the tv/ source option because we couldn't change the channel on our philips tv to (I think) channel 3 because we didn't have the original philips remote.. We got a philips remote on e-bay, it works, except of course it won't change the channels on the philps tv? it is the correct model number philips remote for our philips tv
Any ideas how to change to channel 3, if indeed that is the issue?