Can't use my comm

[Guest]

Hi,

I'm really clueless about computers so I'm just going to write down what I've been seeing.

I just bought the Asus UX330C [Windows 10] three days ago and today I was just opening up my computer as per normal when a blue notification popped up and restarted my laptop. This happened several times, but generally the errors they displayed were 'memory management' 'irql not less or equal' and 'faulty hardware'. I did a scan with the prompt chkdsk c: /r /x, but the scan turned up with nothing. I've been attempting to do a reset, but it keeps getting stuck at 4%. Any advice?

 

[Rocky Bennett]

1. What is a comm?
2. You have three separate hard drives?

There are different ways to reset your computer

https/www.howtogeek.com/75901/how-to-use-refresh-and-reset-in-windows-8-to-easily-reinstall-your-pc/

Or you can do a clean install

https/www.tenforums.com/tutorials/1950-clean-install-windows-10-a.html

 

[Phillip Corcoran]

"1. What is a comm?"

I guess he means "computer" - - lazy use of the keyboard, not to mention there's only one 'm' in computer - lol

Only 3 days old & with those errors (especially "faulty hardware") seriously I would contact the manufacturer to have it looked at or exchanged under warranty.

 

[Rocky Bennett]

Exactly. A brand new computer, I would just take it back to where ever I bought it.