Ccleaner- documents missing or deleted. Please help!!

Michelle9491

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Mar 9, 2017
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I have been using ccleaner for years & never had any issues. But this time I cant find some of my excel worksheets or microsoft word documents. I have looked everywhere I can think of. Is there some way to reverse what I did? Thank you guys so much!
 

Michelle9491

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Mar 9, 2017
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Not sure now, but seems like they must have been in the temp directory because only some are missing not all of them. And I did try recuva but obviously didnt do it right because I cant open 3/4 of the files it recovered.

 

Michelle9491

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Mar 9, 2017
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How can I tell if Ccleaner created a restore point? When I go to system restore the only date there is a date after I ran the cleaner.

 
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