Change my laptop

KaviWilder

Estimable
May 19, 2015
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I bought my laptop last year. it is still on warranty.
it had a hardware problem with its camera, and I sent it to the company where I bought it for reparation. They repaired my camera but they formatted my laptop. the problem is that they overwrited my true OS and put theirs but their OS have many problems. there is bugs, BSOD, and it always bug when I make a factory reset. Do you think they will accept change my laptop for a new one?
 
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