Clevo P150SM will not run on battery any more

roysvork

Estimable
Aug 23, 2015
2
0
4,510
Hi all, new here and looking for some advice. I have a Clevo p150sm about two years old.

A few weeks ago I noticed that my laptop wouldn't turn on while on the train on the way to work (no AC). Worrying as it was, by the time I got to work and plugged it in everything was fine. It was fine on the way home though, and for the next couple of weeks. What I did notice however was that my battery life was a fraction of what it used to be... barely 30 minutes on a charge. I did some reading and it turned out the battery was just old and knackered, so I ordered a new one and things improved. However, once or twice I came back to the laptop after doing some chores and while it was running when I left, it was now completely turned off - not suspended or hibernated - like it shut itself off for some reason.

Just this weekend however it's started refusing to turn on again while on the battery. When connected the the mains it works fine.. but dies as soon as I disconnect the cable. I've tried swapping the batteries back around to no avail, and HWInfo shows the new battery voltage is fine and the wear indicator at around 1%. It's still an intermittent fault - I took the back panel off to have a look for anything obvious and after reseating the battery a few times and closing it back up it started working again. A little later on that evening it shut itself off again, and after that the problem returned and I have not been able to replicate the fix since.

I'm interested to hear if anyone else has experienced a similar problem, or if anyone understands the mechanism by which the battery takes over when the ac power is removed and can help me to understand it. I'm going to try a further dissasembly and deeper clean/service in the hope I can find something obvious (I did hear a suspicious rattling the other day as if something was loose inside), but it would be good to have a guide as to which components to focus on.

My suspicion is that there is a loose contact of some kind caused by a knock or bump or something - hence the intermittent nature of the problem. It would also seem like the shut-down and the non-start issues are linked in some way although this could just be a red herring and could just be my power supply overheating (was a hot day).

Thanks in advance, Pete
 
Solution
Turn it off.
Take out the battery and clean the terminals (and the laptop terminals where the battery goes in.
Turn it on with the charger plugged in.
When it boots up plug the battery back in.
Check and see that it shows as charging.
Leave it til it fully charges.
Turn it off.
Take out the battery and clean the terminals (and the laptop terminals where the battery goes in.
Turn it on with the charger plugged in.
When it boots up plug the battery back in.
Check and see that it shows as charging.
Leave it til it fully charges.
 
Solution

roysvork

Estimable
Aug 23, 2015
2
0
4,510


Thanks for your swift response! I have followed your instructions for both my new battery and my old battery, and I can confirm that this resolved the issue with the old one but not the new one, so it seems likely that it is faulty. I'm going to contact the seller and try to return the item.

Many thanks, Pete