command prompt popup

May 22, 2018
2
0
10
0
Hello sir i'm a windows 10 user today i faced a problem and cannot solve i hope you will help me

so the problem is that my command prompt appears again and again after every 10 minuites and it shows an error message that
"windows cannot find
C:\Users\hp\appData\Roaming\Microsoft\Windows\jgdwtiij\jarrdhci.exe. Make sure you typed the name correctly, and then try again."
but i type nothing it just pop up again and again
i recently deleted this programme that causing error "jarrdhci.exe" because i was thinking this is a virus please help me
one more thing before deleting this thing the blank cmd was appearing again and again to this i delete this programme the cmd is popping again with this error please help me to stop this cmd pop up and to stop this error
 

Digital Aurora

Estimable
Nov 24, 2015
10
0
4,570
3
You'll probably find that it's the background task for Microsoft Office. It's a pretty common issue and you can resolve it here: https://www.digitaltrends.com/computing/here-is-a-fix-for-microsoft-office-command-prompt-issue/
 
May 22, 2018
2
0
10
0
i checked every thing i google it and run autoruns software too but can't solve it i also run a full antivirus scan and a spyhunter software scan but they didn't solve it plzzzz help me
 

takochako

Prominent
Jul 25, 2017
21
0
590
8
You probably didn't harm anything by deleting that file. Malware likes to hide in the AppData folder and subfolders and as far as I know, that file definitely should not have been there. When you run Autoruns, click "File" in the top-left corner. Click "save" and save the file anywhere you want, then upload it to Google Drive or some other file hosting website and send the link to it here. That way we can look through and see if there's anything that shouldn't be there or looks suspicious. If you for some reason don't want to upload the file, use the "Find" utility in the "Entry" menu and search for suspicious EXE, BAT, or COM files. Of course, the executable creating the command prompt window could have a different file type, but EXE, BAT, and COM seem like the most likely.
 

Digital Aurora

Estimable
Nov 24, 2015
10
0
4,570
3
You'll probably find that it's the background task for Microsoft Office. It's a pretty common issue and you can resolve it here: https://www.digitaltrends.com/computing/here-is-a-fix-for-microsoft-office-command-prompt-issue/
 
Thread starter Similar threads Forum Replies Date
MagnaGuard Antivirus / Security / Privacy 2
V Antivirus / Security / Privacy 4
C Antivirus / Security / Privacy 2
C Antivirus / Security / Privacy 7
D Antivirus / Security / Privacy 6
A Antivirus / Security / Privacy 1
V Antivirus / Security / Privacy 3
A Antivirus / Security / Privacy 3
D Antivirus / Security / Privacy 5
N Antivirus / Security / Privacy 2
C Antivirus / Security / Privacy 4
F Antivirus / Security / Privacy 7
C Antivirus / Security / Privacy 19
S Antivirus / Security / Privacy 1
H Antivirus / Security / Privacy 2
K Antivirus / Security / Privacy 6
H Antivirus / Security / Privacy 3
S Antivirus / Security / Privacy 4
S Antivirus / Security / Privacy 8
J Antivirus / Security / Privacy 5

ASK THE COMMUNITY