Bought this brand new out of the box and the touchpad won't work at all. Device Manager states it is working but it isn't. Contacted Compaq 3 times really good assistance but still doesn't work. Uninstalled and reinstalled, updated drivers. Installed Synaptics PS/2 Port Touch drivers and still nothing. The orange light is on showing the touchpad is on and working but ZERO response. Any suggestions? I might have to return it, UGH and I already loaded a bunch of software and memory already. Memory is easy to remove though. External USB mouse works fine.
There should be a function key that lets you toggle the touch pad on and off. Try using that to make sure that it is actually on. My friends have an HP laptop (Hp owns Compaq) and when the indicator is orange, the touch pad is off, blue for them is on. Other than that, I don't know. You may want to get the unit replaced. Sucks that it's a new one.
SWEET!!!! I just checked the manual and you are right!!! The touchpad should be blue when it is active. Strange that the three people at Compaq helpdesk didn't say anything when I told them it was orange. I will find the toggle and see if that does it.