Bought this brand new out of the box and the touchpad won't work at all. Device Manager states it is working but it isn't. Contacted Compaq 3 times really good assistance but still doesn't work. Uninstalled and reinstalled, updated drivers. Installed Synaptics PS/2 Port Touch drivers and still nothing. The orange light is on showing the touchpad is on and working but ZERO response. Any suggestions? I might have to return it, UGH and I already loaded a bunch of software and memory already. Memory is easy to remove though. External USB mouse works fine.