Computer restarts because of GPU or HDD

TurtleEater0

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Dec 28, 2015
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My computer is restarting randomly for no reason at all. I could be doing something as simple as surfing the web, or playing GTA V under full load, and it just restarts. I don't know why it does this. My old computer did the same thing, so I bought pretty much all brand new parts aside from the GPU and HDD. Now the old computer doesn't but my new one does. I don't know whether or not its the HDD or the GPU. I'm kinda leaning twords the HDD because I bought it online on eBay, used, and also my windows isn't booting anymore on that hard drive. And I bought my GPU on NewEgg New. The Hard Drive is a Western Digital 1TB Green and the GPU is a R9 270 Power Color. Please try and help my figure out what it is because I don't want to go out and buy both, I'd rather just buy one and not have to spend an extra $150 on a GPU if it's the hard drive. Thank you in advance!
 

Shaun o

Distinguished
Did you use, or swap the existing power supply used in the old system over to your new system build, as well as the old hard drive used with the old system.

And when you did, if you used the old hard drive with no doubt windows Os installed on it.
Wipe the hard drive and install a fresh version of windows os for the new motherboard used with the new system build ?
 

TurtleEater0

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Dec 28, 2015
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Didn't mean to select as solution :I but I bought a EVGA 500w Power Supply like 1 week before I bought all the parts and put it in my system, because that's what I thought the issue was. But it wasn't. And Yes, I swapped both the HDD and the PSU. Also, I have fresh installed Windows on this computer because I wiped the drive before I swapped it over to my new system.
 

Shaun o

Distinguished
Ok So if you used a new power supply with the new system build and also a new hard drive with a fresh windows install on it for the new system.

The only things I could suggest as to why the system restarts on you when playing a game.

It to first of all install a tempreture monitoring program to see how hot the Gpu of your graphics card is getting, and also the cpu of your new system build when you run a game like Gta V.

If the temps are high on your cpu, and you are using a stock cooler that came with the cpu.
Then I suggest you look into buying an after market cpu cooler if you have not already done so.

Like wise if the Gpu on the R9 270 Pci-e graphics card you bought reaches a high tempreture.

As much as the cpu getting too hot it can cause the system to restart or reset on you TurtleEater0
What you should do it time the amount of time that goes buy when you run a game on your system.
To the point where it restarts on you.

Do this a few times and see if the amount of time it takes for the system to restart on it`s own is roughly the same.
You can run a tempreture monitoring program for the cpu of the system and the Gpu of the graphics card where it will make a text log of the maximum temperatures each are reaching at the point where the system restarts on it`s own.

If you find the amount of time is the same each time when the system restarts on it`s own along with the text based tempreture logging of the cpu and Gpu temps.

It can indicate that the system is resetting due to excessive heat or temperatures either the cpu of the system or the Gpu of the graphics card is reaching.

It would suggest that you need to if the system case is large, and has space to fit system fans, and you have none currently fitted to the system case that you buy some to lower the temps of the cpu and gpu of the graphics card.

In the bios setup of most motherboards you can also have a thermal shutdown or trigger point that you can set based on what tempreture the cpu reaches.

If the value is set to low it can also be the cause of why your system restarts.

The other things to check are the memory you have installed on your motherboard.
Take at least one of the memory sticks out of the memory slot in the motherboard and write down all of the information found on a sticker on the memory module, then place the memory stick back in your system.

Again check in the bios that the memory is running at it`s correct rated speed stated on the sticker of it.
And that the timing values, and the voltage set for the memory modules are set correctly in the bios of the motherboard.

Do not place the side cover of the tower case back on the system.
Leave it off to let more air flow around the system case then test by playing a game such as GTA V again.

See if the system does a restart like that.

If it does not reset it`s self TurtleEater0 it is one of the best ways to confirm that the system is restarting or resetting it`s self due to high cpu or gpu temperatures building up inside the system case with the side attached.

Confirming you need better airflow inside the case when the side panel is fitted to the case normally.
 

TurtleEater0

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Dec 28, 2015
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I don't think it's my cpu overheating because I've checked the temps before and they stay cool. I have a hyper 212 evo and I don't do any overclocking with it. I have 5 system fans on a full atx case so I don't think it's an airflow problem. Also, I think it might be a faulty HDD because now I can't boot windows and it gets stuck on the loading screen, and now I'm using Linux on a bootable usb to try and make a bootable windows and format my HDD to try it. Also, what is a good application to see the temps for my GPU, just to make sure that isn't the problem? Also, I did not get a new HDD, only a new power supply.
 

rgd1101

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