Computer spontaneously freezes

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raymondjchin

Estimable
Jan 1, 2016
2
0
4,510
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Not sure what tests to run or what to do. Have a Sager 8150 and never had issues for 3 years. 1 month after windows 10 upgrade and moved to a new apartment my laptop started freezing randomly. Everything on the screen just freezes. Sometimes i'll get it once or twice a day. sometimes go a week without anything happening. Somedays i'll have to restart my pc 10x in a row (literally), as soon as my laptop boots it'll freeze.

any suggestions what may be wrong or what i should do? it even froze on my when i was in the bios screen once.
 

darkbreeze

Honorable
Moderator
Thermal readings? Is it getting hot? Is/are the fan or fans all running? May be it needs a new cooling fan or needs to be repasted. This is not uncommon on laptops that are used for gaming or long, intense productivity sessions on demanding software like CAD or video encoding/streaming.
 

raymondjchin

Estimable
Jan 1, 2016
2
0
4,510
0


all Cores are around 40 C - 45 C. AMD Radeon 6990M is around 67 C - 69 C. I haven't played any PC games recently on it but the funny thing is when I have it's actually never froze on me during a game. Usually the 1st freeze of the wave of freezes is while i'm in chrome, the following 9 freezes will just happen anywhere. I just cleaned the fans today so we'll see how that goes.
 

gamehunter83

Prominent
Nov 29, 2017
2
0
510
0


I have same problem.
How do you solved ?

I bought new Monster Brand notebook (Clevo design)
I used Windows 10 and tried all driver versiyon.
Notebook not freeze during game playing but freezing surf the web or while watching movie or on the desktop. I cann't find solution.

Hard Freeze happining. No HDD Led, No reaction Numlock, Capslock Led. I must close long press power button.

Sometimes i'll get it 3-5 times a day. sometimes go 2 weeks without anything happening..

Please answer.
My morale (psychology) very bad for this problem. :(

Intel® Kaby Lake Core™ i7-7700K 4C/8T; 8MB L3; 8GT/s; 4.2GHz > 4.5GHz; 91W; 14nm
Intel® Z170 Express Chipset
8GB GDDR5 nVIDIA® GeForce® GTX1070 256-Bit DX12
32GB (2x16GB) DDR4L 1.2V 2400MHz SODIMM
256 SSD + 2 TB HDD
 
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