Connected my DSTV decoder to my TV, got picture but no sound

Apr 26, 2018
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The HDMI cable that came with my DSTV decoder was connected to my TV and it gave pictures but refused to produce sound. What do I do to get audio sound?
 

spdragoo

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Oct 17, 2011
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1. Test it in other ports on the TV. If the sound works in the other ports, then the issue is with the port.

2. Test the DSTV decoder with other HDMI cables. If you get sound, the cable is the problem.

3. Test the original cable with other devices that use HDMI (laptop, etc.). If you get sound, the decoder is the problem.

4. If all else fails, redo the tests with another TV set. If you get sound, it's the original TV.
 

spdragoo

Distinguished
Herald
Oct 17, 2011
186
0
18,910
63
1. Test it in other ports on the TV. If the sound works in the other ports, then the issue is with the port.

2. Test the DSTV decoder with other HDMI cables. If you get sound, the cable is the problem.

3. Test the original cable with other devices that use HDMI (laptop, etc.). If you get sound, the decoder is the problem.

4. If all else fails, redo the tests with another TV set. If you get sound, it's the original TV.
 
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