D drive is gone

[Mariez1]

My d drive has been wiped out. How to I reinstall it?

 

[thejackal85]

Do you know for sure what the D drive was? D drive is most commonly reserved for your DVD-ROM drive. Or do you have a custom build and that was a hard drive that used to show up?

 

[Mariez1]

It's not my computer, but I was told it worked before. I checked the BIOS and it's enable. I also did the device management and rescan hardware and devices. Still no d drive for cd rom.

 

[thejackal85]

So it is a CD-ROM that should be showing up or is it another hard drive?

 

[Mariez1]

Yes. Now I'm resetting the pc, so it's gonna take awhile. It's at 8% right now, I'll let you know what happens then.

 

[Mariez1]

The computer still doesn't recognize d drive.

 

[thejackal85]

Was D drive a hard drive or a CD-ROM?

 

[rgd1101]

Make and model of this PC or laptop?

 

[Mariez1]

Was D drive a hard drive or a CD-ROM?

 

[Mariez1]

CD-ROM

 

[thejackal85]

Okay, if you press the button on the CD-ROM, does the tray come out? Do you see a light on the front of it?

Can you verify it's plugged in on the inside?

 

[Mariez1]

Okay, if you press the button on the CD-ROM, does the tray come out? Do you see a light on the front of it?

Can you verify it's plugged in on the inside?

 

[Mariez1]

The tray will not come out. There is not light in front of it. And your last question, I don't know how or what your asking.

 

[thejackal85]

If the tray won't come out, it sounds like it died. Open the computer case and make sure both cables going into the CD-ROM drive are firmly plugged in.

 

[Mariez1]

Thank you. That's what the problem was. All fixed now. Again, thanks for your support.