Damaged Display. Can I Reset the Phone?

Demo_Beta_v2

Honorable
Jun 18, 2013
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0
10,510
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Well, I just crushed my phone (Motorola Razr Maxx) this morning in the reclining chair and the screen is totally inoperable; just green pixels and bright white dots.

The phone itself is still functional as I can hear it receiving messages and I have access to all of my files by connecting it to a PC. This being the case, is there a way I can do a factory reset through Windows or the hard keys on the phone? Perhaps there is a function in Google to remove my account from the phone that I'm not seeing?

Cheers.
 

g-unit1111

Distinguished
Moderator
Depends on what version of Android version you're using. Most versions of Android allow content to be cleared by:

1. Go to settings.
2. Hit "Backup and reset"
3. Hit "Reset phone".

Note that doing so is exactly the same as formatting a hard drive. Be sure to backup any critical data before attempting this.
 

Demo_Beta_v2

Honorable
Jun 18, 2013
2
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10,510
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Does anyone know if manually deleting files though Windows will de facto wipe the phone?

Should I delete all files?

It's either this or I'll take a center punch to the memory chips before mailing it in for a replacement.
 

g-unit1111

Distinguished
Moderator
Depends on what version of Android version you're using. Most versions of Android allow content to be cleared by:

1. Go to settings.
2. Hit "Backup and reset"
3. Hit "Reset phone".

Note that doing so is exactly the same as formatting a hard drive. Be sure to backup any critical data before attempting this.
 
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