Solved! Dead laptop - power light comes on, but nothing else - diagosis..?

snowctrl

Honorable
Sep 10, 2013
107
0
10,660
I am trying to fix a friends laptop, a HP 15-ac020na

She reports her dog sat on it and now it doesn't work.

On connecting the power lead, the power/charge light next to the power socket on the laptop lights up, so it is getting power. I then press the power button, and the power light comes on for about 5 seconds, and then turns off.

But no other response. No fans, or visual display.

I have removed battery, DVD drive, (case), RAM, SSD, testing each time, but no change.

Can I presumse a dead motherboard / prcessor? I see no sign of liquid damage (which would be dog pee I suppose...)

All help appreciated!!
 
Solution
It is possible that something internal was broken by the weight of the dog. Depending on the size of the animal. Laptops really aren't built to withstand pressure.

snowctrl

Honorable
Sep 10, 2013
107
0
10,660


Y thanks figured as much. It's definitely dead - tried three different RAM modules, none worked, no change unfortunately