Currently when I turn on the computer, it loads to the microsoft screen and when it starts to load, the screen turns black and just shows the white arrow. I have checked the power source and it's ok, have begun to run the diagnostic test and it as well is showing the screen and the test with the error message of SATA disk s/n = 5lybxxrf drive error can't read,replace disk or remove write protection.... and there is nothing in the hard drive at this time...
Any suggestions before having to bring it to someone? I have a Microsoft works windows 7.0 starter cd- but am worried that I will either loose or damage what's there.
Any suggestions before having to bring it to someone? I have a Microsoft works windows 7.0 starter cd- but am worried that I will either loose or damage what's there.