Hello computer techs!
I've had my beloved laptop for a while now, and last month a message started to pop up saying ' consider replacing your battery' 'your battery cannot hold full power'.
But as long as I put the adaptor when it was low, it was fine.
Then I took a plane, tried my laptop at my hotel and it won't stay on. It just crashes without warning- no messages, just all power off. Sometimes after 10 seconds, often after 1 minute. The longest has been 7 minutes.
I've taken the battery out and just run it from the power source (adapter) to see if anything would change. It didn't. 🙁
Could anybody help me?
I'm very worried this could be a hard drive issue which might mean I lose all of my photos and files.
I'm overseas for another couple of months so cannot take it to a Dell technician in Australia for a while.
Thank you for any suggestions or pointers.
I've had my beloved laptop for a while now, and last month a message started to pop up saying ' consider replacing your battery' 'your battery cannot hold full power'.
But as long as I put the adaptor when it was low, it was fine.
Then I took a plane, tried my laptop at my hotel and it won't stay on. It just crashes without warning- no messages, just all power off. Sometimes after 10 seconds, often after 1 minute. The longest has been 7 minutes.
I've taken the battery out and just run it from the power source (adapter) to see if anything would change. It didn't. 🙁
Could anybody help me?
I'm very worried this could be a hard drive issue which might mean I lose all of my photos and files.
I'm overseas for another couple of months so cannot take it to a Dell technician in Australia for a while.
Thank you for any suggestions or pointers.