Hello computer techs!
I've had my beloved laptop for a while now, and last month a message started to pop up saying ' consider replacing your battery' 'your battery cannot hold full power'.
But as long as I put the adaptor when it was low, it was fine.
Then I took a plane, tried my laptop at my hotel and it won't stay on. It just crashes without warning- no messages, just all power off. Sometimes after 10 seconds, often after 1 minute. The longest has been 7 minutes.
I've taken the battery out and just run it from the power source (adapter) to see if anything would change. It didn't.
Could anybody help me?
I'm very worried this could be a hard drive issue which might mean I lose all of my photos and files.
I'm overseas for another couple of months so cannot take it to a Dell technician in Australia for a while.
Thank you for any suggestions or pointers.
I've had my beloved laptop for a while now, and last month a message started to pop up saying ' consider replacing your battery' 'your battery cannot hold full power'.
But as long as I put the adaptor when it was low, it was fine.
Then I took a plane, tried my laptop at my hotel and it won't stay on. It just crashes without warning- no messages, just all power off. Sometimes after 10 seconds, often after 1 minute. The longest has been 7 minutes.
I've taken the battery out and just run it from the power source (adapter) to see if anything would change. It didn't.
Could anybody help me?
I'm very worried this could be a hard drive issue which might mean I lose all of my photos and files.
I'm overseas for another couple of months so cannot take it to a Dell technician in Australia for a while.
Thank you for any suggestions or pointers.