Laptop specs:
Dell Inspiron 3537
CPU: Intel i5-4200U
GPU: Amd HD 8670m 1gb + Intel HD 4400
4GB RAM
500GB Toshiba HDD
Windows 8
I bought (regretfully) this laptop 2 years ago and it has been awful throughout those 2 years (I must have called dell tech support around 25 times). But a few hours ago something even worse than before happened. I was casually playing a game and I suddenly felt everything was going slow. I alt tabbed and everything froze. I figured my laptop froze so I pressed the power button and restarted. But everything was still going slow. So I restarted again and went into diagnostics. Everything came back ok, but the laptop wouldn't boot anymore. It just stayed at the Dell logo for 15-20 minutes and nothing happened. I restarted the laptop again and this time it said "preparing system repair" and gave me the error 0xc0000185. I thought "no way" and just said try again. It wouldn't load again, but after 15-20 minutes it went in BSoD and gave me the error 0xc000021a. To cut this story short, I finally managed to boot the laptop using the option to disable driver signature enforcement (I just googled the issue and this is what worked, I have no idea what it does). After 20-25 minutes it finally got me in, but it is incredibly slow. Chrome crashed 4-5 times when I was trying to even get into this site. Windows explorer crashes every few seconds. CCC (the command center for amd gpus) just tried to start like always but was not responding, cpu usage is at 0-7% but everything is very slow and even the HDD is slow. I am trying to backup my important files on a flash stick and it usually is at 0kbps and even gives me an error there (error 0x8007045D). I ran CCleaner and cleaned the registry for issues and am currently running Malwarebytes' Anti-Malware and will run my antivirus but I don't think they will find anything. I am hearing a noise from the bottom left of my laptop where my GPU and (not sure) my CPU is. It sounds like a boiler when it's just started to boil but not very loud and sometimes it clicks. RAM usage is normal. Can anyone please help me? I will try to contact Dell again for the last time since my warranty ends these days.I am too scared to restart the laptop to see if that maybe fixes the problem for fear it will give me all the errors it gave me before. Is it maybe CPU failure or HDD failure? Even with 5 chrome tabs open my CPU usage is below 10% so I suspect the CPU to be the problem. Any help is appreciated and sorry for the long post, I am really desperate and scared.
Dell Inspiron 3537
CPU: Intel i5-4200U
GPU: Amd HD 8670m 1gb + Intel HD 4400
4GB RAM
500GB Toshiba HDD
Windows 8
I bought (regretfully) this laptop 2 years ago and it has been awful throughout those 2 years (I must have called dell tech support around 25 times). But a few hours ago something even worse than before happened. I was casually playing a game and I suddenly felt everything was going slow. I alt tabbed and everything froze. I figured my laptop froze so I pressed the power button and restarted. But everything was still going slow. So I restarted again and went into diagnostics. Everything came back ok, but the laptop wouldn't boot anymore. It just stayed at the Dell logo for 15-20 minutes and nothing happened. I restarted the laptop again and this time it said "preparing system repair" and gave me the error 0xc0000185. I thought "no way" and just said try again. It wouldn't load again, but after 15-20 minutes it went in BSoD and gave me the error 0xc000021a. To cut this story short, I finally managed to boot the laptop using the option to disable driver signature enforcement (I just googled the issue and this is what worked, I have no idea what it does). After 20-25 minutes it finally got me in, but it is incredibly slow. Chrome crashed 4-5 times when I was trying to even get into this site. Windows explorer crashes every few seconds. CCC (the command center for amd gpus) just tried to start like always but was not responding, cpu usage is at 0-7% but everything is very slow and even the HDD is slow. I am trying to backup my important files on a flash stick and it usually is at 0kbps and even gives me an error there (error 0x8007045D). I ran CCleaner and cleaned the registry for issues and am currently running Malwarebytes' Anti-Malware and will run my antivirus but I don't think they will find anything. I am hearing a noise from the bottom left of my laptop where my GPU and (not sure) my CPU is. It sounds like a boiler when it's just started to boil but not very loud and sometimes it clicks. RAM usage is normal. Can anyone please help me? I will try to contact Dell again for the last time since my warranty ends these days.I am too scared to restart the laptop to see if that maybe fixes the problem for fear it will give me all the errors it gave me before. Is it maybe CPU failure or HDD failure? Even with 5 chrome tabs open my CPU usage is below 10% so I suspect the CPU to be the problem. Any help is appreciated and sorry for the long post, I am really desperate and scared.