Solved! Dell new HD not loading after 5 hrs

[vondejan]

A Dell tech installed a new hard drive on my Dell Experion 13 7000 Series due to a fail. He said it'd take 2-3 hrs to load. It's been over 5. Is it working on it still or should I just turn it off and contact Dell tomorrow?

 

[webworkings]

I would contact them as it should not take that time and they should have reinstalled the OS for you when they replaced the drive.

 

[vondejan]

Thanks so much for this information. That'll prevent me from melting down, too.