Dell XPS 15 L502X New Battery overheating

herolegend

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Mar 28, 2013
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Hey this just happened once on me but I got a battery off Amazon and its only happened once but as It was discharging off the power from 100% I started playing World of warcraft and when battery hit 9% It started flashing orange and white I plugged in charger and it says not charging it shut down and gave me message your battery is overheating I wasn't sure why can anyone explain this and how to prevent it from happening again? Is it wrong to discharge battery on a video game?

Battery info is 9Cell 90whr typical last value is 7 hours of none use and almost 4 hours of video use, off the power supply.
 

Ubrales

Distinguished
I just replied to another post and I am copying from my post.

"Lithium batteries should not be run down to a 'flat' condition. Flattening these batteries will drastically reduce its life. The recommendation that I have seen is that they should not be run down to below 40% of charge. Also, keeping it plugged in and charging after it has attained 100% charge and the laptop is not turned ON is not a good idea.....

...... I am aware of the fact that poorly built Lithium batteries could have a fire hazard problem......."

I strongly suggest that you do NOT use this battery any longer. It is defective. Try and RMA it and get a replacement.

The 4-hour life for the 9-cell battery is probably under ideal conditions where the Power settings are maximized for battery life and not for computer performance.
 

Ubrales

Distinguished
I just replied to another post and I am copying from my post.

"Lithium batteries should not be run down to a 'flat' condition. Flattening these batteries will drastically reduce its life. The recommendation that I have seen is that they should not be run down to below 40% of charge. Also, keeping it plugged in and charging after it has attained 100% charge and the laptop is not turned ON is not a good idea.....

...... I am aware of the fact that poorly built Lithium batteries could have a fire hazard problem......."

I strongly suggest that you do NOT use this battery any longer. It is defective. Try and RMA it and get a replacement.

The 4-hour life for the 9-cell battery is probably under ideal conditions where the Power settings are maximized for battery life and not for computer performance.
 

herolegend

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Mar 28, 2013
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Should I really send it back? That overheat symbol on laptop only happened once to me but If you really recommend I send it back I got no problems with that. Thanks for the solution.
 

Ubrales

Distinguished
I am really concerned about the overheating leading to fire. This has happened to some laptop batteries and also to the Lithium batteries on recent aircraft.

http://science.energy.gov/discovery-and-innovation/stories/2012/127035/

http://money.cnn.com/2013/01/17/technology/boeing-battery/

http://spectrum.ieee.org/energywise/green-tech/advanced-cars/teslas-lithiumion-battery-catches-fire-
 
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