Dell XPS 17 plugged in, not charging. Battery has been replaced, to no avail. Help!

[Patrick2112]

Replacing the battery did not fix "plugged in, not charging." I've tried uninstalling the AC adaper and the other one in device manager. Still have same problem.

 

[webworkings]

Does it run with the charger cord? Even though not charging the battery. Or does it not run at all?