DVD drive not working

sherrycopeland

Distinguished
Jul 3, 2009
1
0
18,510
I have an HP Pavillion dv9000 and the DVD drive is playing a DVD I just bought but will not load Bookworm or play an audio CD that I want to load. Just after I got it I had to send it back to HP for overheating issues. It still overheats, has no battery life and now the DVD drive is acting up! Any suggestins will be greatly appreciated.

sherrycopeland
 

ryanhmusic

Distinguished
Jun 29, 2009
6
0
18,510
I had similar problems with an Old Acer 5100 (a friend's) and sent it back under warranty twice with no help.

I found that (this is really simple but worked quite well) his CPU was overheating due to an excess of dust in his fan, so much that it shut down often, was unstable and overheated (up to 95 (deg) c). Cleaning out the entire computer fixed the overheating problem and his DVD problem was a result of the drive not being fully hooked up. Acer warranty service was extremely unhelpful. You ship it to Texas and if it starts they send it right back saying there were no problems, great huh?

I'd try those two things, if it works let me know, if not let me know and I'll do some more research and check out those notebooks see if I can come up with a fix.

EDIT: as for the battery, you prob need a new one due to extreme heat of the computer. I'd recommend a 9 cell for extended battery life (up to 8 hrs).