I was unable to write/burn DVD the software files and downloaded video files on Acer laptop. I have done the burning job on my daughter's HP laptop. I have not used any third party software for burning DVD. Those disks are unable to open on Acer but opens and plays on the HP. Checked the property and it shows Used space = 0 bytes, Free space = 0 bytes and Capacity = 0 bytes. Hardware : Slimtype DVD A DS8A3S ATA Device DVD/CD, DVD Region is 5 (INDIA). Latest Driver for the device is updated.. Only one DVD is reading i.e. POWER DVD 2.55. Please help.