DVL-919: I get CD menu, but movie won't play

[Goatatola]

I have a Pioneer DVL-919 that I've had in storage for about 5 years. I carefully packed it in its original box when I stored it, but I'll admit it's been bounced around a bit.

When I set it up recently and put in a Netflix DVD (not Blu-ray, just regular), I was thrilled to see it play through previews and to the movie's menu. However, when I pressed Play on the front of the unit to select Play on the onscreen menu, a disc-with-a-red-slash-circle symbol appeared over the onscreen Play menu item, and the movie would not play.

I tried this with two different Netflix DVDs ---- the sound and image of the previews and menu were gorgeous on both DVDs; it just wouldn't play the movies themselves.

I don't have my original manual handy (again, it's somewhere in all my recently released storage stuff). Any thoughts?

Thanks in advance for any help!

 

[Goatatola]

Okay, I'm seeing online that I might need the remote? I had a feeling it might be that -- and the remote is still among my pile of storage stuff, so I'll look for that. However, in case it isn't that, please still give me your thoughts. Thanks!

 

[americanaudiophile]

Here's a link to the manual
http://www.manualslib.com/manual/507673/Pioneer-Dvl-909.html
Try playing an old DVD if you have any. The firmware in the Pioneer may not be happy with the mastering of new DVDs. This used to be a big issue since DVDs never had internet access so would need manual updates to play new DVDs from time to time