Error retrieving information rh-01

First try restarting the phone (turn it off and then back on) to see if this resolves it. Often that is enough.

Should that not do it, then you may well have to go into "Settings"... "Apps"... "All"... and then locate the "Google Play Store" app. Tap it and then take to clear both the "Cache" and the "Data". Then again restart the device.
 
First try restarting the phone (turn it off and then back on) to see if this resolves it. Often that is enough.

Should that not do it, then you may well have to go into "Settings"... "Apps"... "All"... and then locate the "Google Play Store" app. Tap it and then take to clear both the "Cache" and the "Data". Then again restart the device.
 
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