EXE files cannot open after malware removal

tangolog

Estimable
Nov 9, 2015
13
0
4,560
0
Hi, my laptop is infected by malware. At startup, there will be messages popping up saying that "The application failed to initialize properly (0xc0000005). Click OK to terminate the application." which apply to PLFSetI.exe etc(I believe they are the startup services). I can't gain access to regedit, cmd and taskmanager. I also cannot open the EXE files. After scanning the laptop with Windows Defender Offline and removing the trojan and worm, the same problem remains. Please advise me on how to solve this problem. Thank you.
 

jasonkaler

Distinguished
Nov 22, 2011
45
0
18,610
10
Its time for you to get a real anti-virus.
But if you still can't get exe's running after following the link from _blink, and can't install an AV, it's best to format.
 

tangolog

Estimable
Nov 9, 2015
13
0
4,560
0


All the EXE cannot run. Since the windows defender offline removed the malware, I think the registry is the key to solve this.
Is there ways other than formatting? I dont have confidence in this because I never try this before.
 

tangolog

Estimable
Nov 9, 2015
13
0
4,560
0


Now I use another PC because the laptop cannot access internet, the internet is connected but I cant open firefox.exe
 

tangolog

Estimable
Nov 9, 2015
13
0
4,560
0


Yes,I extracted the zip file and right-click on extracted file and select 'merge'. I clicked 'continue' in UAC prompt. Then I reboot my laptop.
 

tangolog

Estimable
Nov 9, 2015
13
0
4,560
0


I try to run firefox and mbam-setup-2.2.0.1024.exe but the same error appears.
 

tangolog

Estimable
Nov 9, 2015
13
0
4,560
0


I cant even open control panel to disable system restore. When I select boot into safe mode with networking, the screen shows 'windows is preparing files' and next the windows starts normally.
 
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