Hi, my laptop is infected by malware. At startup, there will be messages popping up saying that "The application failed to initialize properly (0xc0000005). Click OK to terminate the application." which apply to PLFSetI.exe etc(I believe they are the startup services). I can't gain access to regedit, cmd and taskmanager. I also cannot open the EXE files. After scanning the laptop with Windows Defender Offline and removing the trojan and worm, the same problem remains. Please advise me on how to solve this problem. Thank you.
Its time for you to get a real anti-virus.
But if you still can't get exe's running after following the link from _blink, and can't install an AV, it's best to format.
All the EXE cannot run. Since the windows defender offline removed the malware, I think the registry is the key to solve this.
Is there ways other than formatting? I dont have confidence in this because I never try this before.