EXE files cannot open after malware removal

[tangolog]

Hi, my laptop is infected by malware. At startup, there will be messages popping up saying that "The application failed to initialize properly (0xc0000005). Click OK to terminate the application." which apply to PLFSetI.exe etc(I believe they are the startup services). I can't gain access to regedit, cmd and taskmanager. I also cannot open the EXE files. After scanning the laptop with Windows Defender Offline and removing the trojan and worm, the same problem remains. Please advise me on how to solve this problem. Thank you.

 

[Paul NZ]

What version of windows is it?? What are you on now then?

 

[_Blink]

Heya,

Take a look here
1. http://www.howtogeek.com/forum/topic/exe-files-wont-open

Although, it'll be best to backup the rest of your data and format your computer.
This way you won't have issues in the future, and it's a guaranteed fix.

 

[tangolog]

What version of windows is it?? What are you on now then?

The OS is windows vista

 

[Paul NZ]

And what are you using now?

 

[jasonkaler]

Its time for you to get a real anti-virus.
But if you still can't get exe's running after following the link from _blink, and can't install an AV, it's best to format.

 

[tangolog]

Heya,

Take a look here
1. http://www.howtogeek.com/forum/topic/exe-files-wont-open

Although, it'll be best to backup the rest of your data and format your computer.
This way you won't have issues in the future, and it's a guaranteed fix.

The method mentioned in the link dont work

 

[tangolog]

Its time for you to get a real anti-virus.
But if you still can't get exe's running after following the link from _blink, and can't install an AV, it's best to format.

All the EXE cannot run. Since the windows defender offline removed the malware, I think the registry is the key to solve this.
Is there ways other than formatting? I dont have confidence in this because I never try this before.

 

[tangolog]

And what are you using now?

Now I use another PC because the laptop cannot access internet, the internet is connected but I cant open firefox.exe

 

[Paul NZ]

Right mouse / select merge with this exe reg file here to add it to the registry

See if it works

 

[tangolog]

Right mouse / select merge with this exe reg file here to add it to the registry

See if it works

I tried this method. After selecting merge, nothing happened and the problem still presents.

 

[Paul NZ]

Reboot

Did you say yes to the prompt

And did you extract it first

 

[tangolog]

Reboot

Did you say yes to the prompt

And did you extract it first

Yes,I extracted the zip file and right-click on extracted file and select 'merge'. I clicked 'continue' in UAC prompt. Then I reboot my laptop.

 

[Paul NZ]

PLFSetI.exe isnt a service its a Toshiba file

Run an exe file and see if it runs

 

[tangolog]

PLFSetI.exe isnt a service its a Toshiba file

Run an exe file and see if it runs

I try to run firefox and mbam-setup-2.2.0.1024.exe but the same error appears.

 

[Paul NZ]

Disable system restore. Can it boot into safe mode / networking?? Is it online now?

 

[tangolog]

Disable system restore. Can it boot into safe mode / networking?? Is it online now?

I cant even open control panel to disable system restore. When I select boot into safe mode with networking, the screen shows 'windows is preparing files' and next the windows starts normally.

 

[Paul NZ]

So you can get into windows in safe mode?

 

[tangolog]

So you can get into windows in safe mode?

no

 

[Paul NZ]

You may have no option but to format it then