External speakers not working with Acer ZG5 Netbook

[Janet Hudgins]

I bought speakers for this but they don't seem to be recognized as the internals are still working, nothing from the externals. I looked in the Audio icon for clues but didn't find anything to toggle, change, etc.

Appreciate your help.

 

[hang-the-9]

Test another set of speakers or headphones, the jack may be bad.

 

[Janet Hudgins]

Test another set of speakers or headphones, the jack may be bad.

There must be a driver or something as I finally found the Hardware and Sound category, obviously just what I need, but I can't use it as the screen resolution is too low--a common problem with this Acer. Is there a way to overcome this?

 

[hang-the-9]

You should be able to just move the window a bit if you can't see what you need to. If not, attach a monitor to it and use that. You should be able to just right-click on the speaker icon and get to the sound properties that way and check the playback device. If you can set it to the speakers then do that, but the default should have been that the laptop automatically switched to them one plugged in.

 

[Janet Hudgins]

You should be able to just move the window a bit if you can't see what you need to. If not, attach a monitor to it and use that. You should be able to just right-click on the speaker icon and get to the sound properties that way and check the playback device. If you can set it to the speakers then do that, but the default should have been that the laptop automatically switched to them one plugged in.

 

[Janet Hudgins]

Thanks for your help. I have it working now. Obviously something I didn't do, or a combination. It's great to have you guys taking up the slack for these companies. We owe you but they owe you royally.