You are going to need to remove the ransomware. A clean wipe and reinstall of your OS is recommended. Ransomware often deletes itself after encryption so security researchers can't get ahold of it to examine, but not guaranteed.
You can try McAFee's ransomware unlocker tool, but, I do not believe there is an unlock tool available.
I did everything. I tried to manually change the extentions back to .jpg, .mp3, etc, but the files still don't work. Please help I know there is a way to get the files back working again. I have important work files that were changed to .losers extention. Various video, music and other files. Please help. I had to back up the .losers versions of the files to external hard drive and did a clean install of Windows now I'm trying to change back the .losers files on my external hard drive. Thank you
If you Google the title of your thread, there are quite a few topics regarding this ransomware, so it must be fairly common. You will not get the files back by simply changing the extension. Have you been asked to pay for the decryption key? No backups of important files prior to the malware infection?
You still haven't confirmed whether or not you were the victim of a RansomWare attack. If you were, there are plenty of sites online that can help you try and restore your files (Google ".losers extension"). If not, then trying any of these steps may cause more damage than good.
I didn't get the chance to see if anything asked me for any money. I looked online at plenty sites. Can someone please get me a file decrypted for this please or some way to get my files back. Important work is being held up
You're not getting it. There are a LOT of things you can TRY to do. Those options I pointed out when I instructed you to Google ".losers extension". The resulting sites tell you how to get rid of the ransomware virus as well as options for recovering your data. They may work, they might not. I can't say for sure as I've never had need to try any of them.
If important work is being held up, then I suggest you start reading.
In looking around the interwebs, all I've seen are really sketchy sites that claim to be able to decrypt those files.
I am NOT nearly brave enough to download and install one of them to see what it actually does. Not even into one of my isolated VM's.
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