firewall blocking facebook photos

[Mrs91]

First of all, this is my home PC, so it's not an "I'm trying to get around Facebook at work issue"'
But I cannot post photos to facebook using my pc unless I turn it off. Is there a safer way to create an exception for facebook? I don't see a pop up that asks me anything about it either.
I am on Windows 10 using Norton security (this year or most recent version-mine doesn't say what year it is)

 

[mdd1963]

Entirely possible folks might be better equipped knowing which specific type of firewall you are using before attempting to answer....

 

[Mrs91]

Entirely possible folks might be better equipped knowing which specific type of firewall you are using before attempting to answer....

whichever one is with the Norton security...

 

[mdd1963]

It appears you are not alone with problems pertaining to FB and Norton Security Firewall...

https/community.norton.com/en/forums/smart-firewall-interferes-facebook-website

 

[Norton Support]

First of all, this is my home PC, so it's not an "I'm trying to get around Facebook at work issue"'
But I cannot post photos to facebook using my pc unless I turn it off. Is there a safer way to create an exception for facebook? I don't see a pop up that asks me anything about it either.
I am on Windows 10 using Norton security (this year or most recent version-mine doesn't say what year it is)

Hi,

Sorry that you are having this issue. Please try resetting Norton Firewall and let us know if that helps. You can follow below instructions to reset firewall,

Start your Norton product.
Click Settings.
Under Detailed Settings, click Firewall.
On the General Settings tab, next to Firewall Reset, click Reset.
In the confirmation window, click Yes.
Click Apply, and then click Close.


Note : Resetting Firewall might delete all the rules that you have already created


Thanks
Charlie
Norton Support