This is dumb. First, the cable is a c-type to c-type. That is great for data connections. But if this is your first Phone (as is the case for my daughter) or if you have not gotten a new phone since the Note 5 (as is the case for me), you do not have a c-type wall charger. Samsung, if you would have at least included an USB A to C-type adapter, I would not have as much buyer's remorse.
Samsung, if you are going to try and be Apple, stop with the bad customer service. When my friend got a new iPhone 12 and did not have a charger for it, Apple gave him one.
When I called Samsung CS, they basically told me no new phone manufacturer is going to supply a wall charger any more and that I was going to buy one. And that they would be happy to sell me 2 power kits.
Now my batteries are dead and I'm waiting on a third party charger... Yet another thing that is no longer available when you buy a new phone.