Gateway computer has a locked screen and I can't remember my password

[Momof3boys]

I had to wipe my computer clean to factory settings but now I can't get into it cuz there is a password on it that I don't know, it's not even my original password how do I fix this

 

[COLGeek]

Sorry, but discussions on how to bypass security measures are not allowed. We have no means to verify you are authorized to make changes on the system in question, let alone determining if you are the rightful owner.

Contact Gateway for help and be prepared to provide proof of ownership.