Solved! Gateway laptop doesn't boot up, only scene & date shows up

marshamucke

Prominent
Jan 6, 2018
1
0
510
0
When turn on gateway laptop only scene & date shows up. Shows charge & internet but will not allow me to open. Curser there but hand on curser not showing. Date, etc goes away when try to access 'sign on' bar. The control, alt, delete does nothing. Tried the shift for 'sticky keys' does nothing. Pls help
 
Sounds like you are having keyboard/touchpad problems.

If it is the keyboard that isn't working, then I would suggest connecting an external keyboard before turning on the laptop, and then turning it on. If it is the touchpad that isn't working, do the same but with an external mouse instead.

Once you have done this, you will have to determine what is the cause of the keyboard/touchpad issue.

NOTE: If this is a new device, or under warranty still, contact the manufacturer.
 
Sounds like you are having keyboard/touchpad problems.

If it is the keyboard that isn't working, then I would suggest connecting an external keyboard before turning on the laptop, and then turning it on. If it is the touchpad that isn't working, do the same but with an external mouse instead.

Once you have done this, you will have to determine what is the cause of the keyboard/touchpad issue.

NOTE: If this is a new device, or under warranty still, contact the manufacturer.
 
Thread starter Similar threads Forum Replies Date
Dragonsbloodmoon Laptop Tech Support 2
Wolf113498 Laptop Tech Support 1
L Laptop Tech Support 1
TwackShackBoss Laptop Tech Support 0
L Laptop Tech Support 4
shekharhse Laptop Tech Support 1
Devalishious Laptop Tech Support 1
B Laptop Tech Support 5
L Laptop Tech Support 1
U Laptop Tech Support 2
N Laptop Tech Support 1
F Laptop Tech Support 1
Q Laptop Tech Support 1
S Laptop Tech Support 2
D Laptop Tech Support 3
A Laptop Tech Support 3
L Laptop Tech Support 1
R Laptop Tech Support 1
6 Laptop Tech Support 3
O Laptop Tech Support 10

ASK THE COMMUNITY