Although the computer is set up to access WiFi, if there is no open WiFi where you are, it won't work. If you have WiFi where you are, then you will need the info to connect to it (ID, PW, etc.,).
You may also want to try this....
First, make sure your laptop is 'not' connected to the modem/router via an Ethernet cable and follow the steps:
1. Go to "Control Panel".
2. Next go to "Network and Internet" and then "Network and Sharing".
3. Now click on "Manage Wireless Networks".
4. On this screen, remove all wireless connections by "right clicking" on it and select "Remove network" from the drop down menu.
5. After doing this, close the open windows and reboot the computer.
6. Once the computer is fully reloaded, scan for the...