Hi all,
One of my neighbors dropped off their Gateway laptop with me, saying it had been hijacked. They heard I'm computer literate... So I turn it on and the Gateway splash screen comes and goes, the progress bar reaches about 80% and the screen goes dark for about 30 seconds, then goes to black. Then it restarts and just keeps cycling like this.
Where do I start? Any help and all help will be greatly appreciated and thanks for reading.
Mike
Los Angeles
One of my neighbors dropped off their Gateway laptop with me, saying it had been hijacked. They heard I'm computer literate... So I turn it on and the Gateway splash screen comes and goes, the progress bar reaches about 80% and the screen goes dark for about 30 seconds, then goes to black. Then it restarts and just keeps cycling like this.
Where do I start? Any help and all help will be greatly appreciated and thanks for reading.
Mike
Los Angeles