I'm a entry level IT technician, and have been for about 7 months now. Everything is going pretty well for me, but troubleshooting hardware can get annoying at times. However, as some of you might know, Dell has some pretty nifty diagnostics built in to their systems which saves me a lot of time when someone has a issue with a Dell PC. Is there any type of software out there that is like the Dell Diagnostics that I can run on all PC's as a general 'go to' for troubleshooting hardware problems (hard drive, motherboard, memory, etc). Thanks for the advice/help!