i bought a laptop from an auction untested couldn’t get the screen to to turn on as the ram was bad , swapped it over for the same one but then i got loading... with a blue screen, the model is blb3 which i think is exper karizma , i cant find any english models , the motherboard has a sticker insyde h20 , 2010 , i can not enter the bios or any settings, i’ve tried every combination of keys but still nothing , i don’t know the op system or anything else, the hdd spins and sounds as if it’s working , any suggestions would be helpful