Google chrome keeps shutting down/crashing on Windows 7, PLEASE HELP!!

Dec 23, 2018
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Hi there,

I am currently having problems with Chrome Portable version 69, whenever I attempt to save a page or download something, the browser simply closes/ shuts down.

I am running windows 7, how do I fix this?


The about section says this:


"An error occurred while checking for updates: Update check failed to start (error code 1: 0x80004005).
Learn more
Version 69.0.3497.100 (Official Build) (32-bit)"

Thanks.
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Dec 23, 2018
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32 bit laptop...

So how do I remedy this?

I already reinstall ed it..

Thanks
 
Dec 23, 2018
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I am on windows 7, as previously mentioned.

I still dont have a solution.

Thanks.
 

rgd1101

Titan
Moderator


and did you try the latest 71. version?
 
Dec 23, 2018
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Ok where can I find the 71 version? I didn't see it.

Thanks
 

rgd1101

Titan
Moderator


the link?
 
Dec 23, 2018
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Dec 23, 2018
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Thank you for your attempt.



I downloaded the latest version of chrome portable, the error message still states:



"The about section says this:



"An error occurred while checking for updates: Update check failed to start (error code 1: 0x80004005).
Learn more
Version 69.0.3497.100 (Official Build) (32-bit)"

Thanks. "


and it still shuts down when I try to save the webpage.

What is your next suggestion?

 
Dec 23, 2018
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This is the error code I get when it shuts down:

oblem signature:
Problem Event Name: BEX
Application Name: chrome.exe
Application Version: 71.0.3578.98
Application Timestamp: 5c0f4450
Fault Module Name: ntdll.dll
Fault Module Version: 6.1.7601.17514
Fault Module Timestamp: 4ce7b96e


What does this mean??!!
 
Dec 23, 2018
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I installed the chrome version it works, but portable still doesn't



What is your next suggestion? (I still would like to use portable since it would be faster/lighter)


 

rgd1101

Titan
Moderator


run the portable as adminitrator ? try another browsers? contact the portable developer ?
 

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