Google pictures disappeared

Feb 17, 2018
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Had to reboot phone to manufactured settings and I lost all my photos and videos I thought was safely backed up in Google pics app..help!
 
If you "Reset" the phone (reboot means turn off and back on) then there is no way to get back the removed data. It is meant to wipe the device so any problems with software would be removed. I can't tell you not to try, it is up to you, and info on how to do so is below, but I can say it is highly unlikely that it will work in this case. It is meant more for accidentally deleting something, not after wiping a device.

While there is no guaranty that you can get them back. Deleted does mean deleted. There are a few apps/programs out there that 'may' be able to help you recover the data.

A few of the programs you could try would be... DiskDigger, MobiSaver, Android-Recovery and Tenorshare. They are all data recovery apps/programs. There are many others out there, so check around and see which you would rather try. There is also one called RECUVA, that I have heard is free, which you could try.

One important note though, most of these programs are not free. They may say they are "free" or have "Free Trials" and "Free Downloads". Yet to actually recover your data, and get your files back, you may be have to purchase the program/app. Just so you know.

NOTE: For future reference, I really would suggest backing up your data to a computer or cloud. Often. Better to spend the time doing that, rather than to be out all that stuff if the phone dies, things get deleted/erased or it gets stolen.
 
If you "Reset" the phone (reboot means turn off and back on) then there is no way to get back the removed data. It is meant to wipe the device so any problems with software would be removed. I can't tell you not to try, it is up to you, and info on how to do so is below, but I can say it is highly unlikely that it will work in this case. It is meant more for accidentally deleting something, not after wiping a device.

While there is no guaranty that you can get them back. Deleted does mean deleted. There are a few apps/programs out there that 'may' be able to help you recover the data.

A few of the programs you could try would be... DiskDigger, MobiSaver, Android-Recovery and Tenorshare. They are all data recovery apps/programs. There are many others out there, so check around and see which you would rather try. There is also one called RECUVA, that I have heard is free, which you could try.

One important note though, most of these programs are not free. They may say they are "free" or have "Free Trials" and "Free Downloads". Yet to actually recover your data, and get your files back, you may be have to purchase the program/app. Just so you know.

NOTE: For future reference, I really would suggest backing up your data to a computer or cloud. Often. Better to spend the time doing that, rather than to be out all that stuff if the phone dies, things get deleted/erased or it gets stolen.
 
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