hard drive is missing can't run test on hard drive

[trinh27]

I accidentally unplug the mouse on my laptop hp g71-430US while do system recovery.
now my computer can't start up. no hard drive found.

 

[scottiemedic]

Does it show in the BIOS?

 

[trinh27]

Does it show in the BIOS?

No

 

[scottiemedic]

Then I'm guessing it's dead. You can try pulling it and putting it into an external enclosure and see if it lives at all under different operating circumstances on another computer.

 

[trinh27]

Thank you, I will give it a try.

 

[scottiemedic]

Good luck, let us know...

 

[trinh27]

I replaced my hard drive now my laptop is up and running. Thank for all your help.

 

[scottiemedic]

You're welcome, glad to help.