I have a 10" tablet that I got through Kim Komando web site. I don't know the manufacturer or how to find that out. I was having trouble with a google app that kept failing. I did a "factory data reset" and now I don't have any of my apps which was the point of doing the reset but I can't reinstall them because google play says they are already installed. Any ideas on how to restore or reinstall my kindle and hulu apps?