Question Having problems with my headset.

[ss4p]

Hello there I have recently bought this headset and adapter here... as I've plugged them into my laptop (dell Insiron 5558) nothing works, I've tried replugging and selecting various options in the menu which asks for what kind of device I've plugged in.. I have tried everything said in every forum post and every youtube video I could find on the web about this topic. And still it's not working

I have tried to reinstall drivers I have checked the audio control panel multiple times and everything seems to be fine there.. I have literally tried everything but still, nothing...

can someone please help???

 

[rgd1101]

test it on another pc or laptop?

 

[ss4p]

test it on another pc or laptop?

I do have a phone but still nothing

 

[rgd1101]

if it doesn't work on different device. return it