Headphone has one cord and laptop has 1 jack.

[venom2015]

I got the Turtle Beach Sandtrooper headset and I realized that it only had one cord to use. Now I know about the whole "splitter" thing but my laptop only has one jack. So what am I missing in order to get the mic to work on my laptop? I have tried looking at other posts but I don't quite understand.

 

[Laptop_Nerd]

Hi,

Have you tried checking in Recording Devices if it's detected or not? Based from Turtlebeach Support page it won't require a splitter of any type if the PC has a headphone/mic combo.
- Right click on the speaker icon and select Recording Devices.
- If your headset is listed right click on it and select Set Default then click Apply and OK.
- Test your microphone again once done with these steps.
- If these will not work do uninstall/reinstall the sound card driver.
- In Device Manager uninstall the sound driver.
- Reboot your laptop and it would reinstall the driver automatically or download and install the sound driver from the manufacturers site.
- Once the sound driver has been installed test it again.

 

[jsmithepa]

Most likely the 1-jack is a combo audio out+mic, with a 4-collar jack, like THIS. If your jack doesn't have the 4-collars then there is no mic on this headphone.