Headset not working right side.

[Arigo]

Recently i have purchased the Tritton AX51 Pro gaming headset. It has met all my needs, comfortable, and everything. After about a month, (a few days ago) I noticed that there was no sound coming from the right side. I have figured it is a problem with the wire leading into the headset. I think its not touching or conducting, or whatever the word is, on the inside because when i wiggle the wire around, and push it up more i can sometimes hear sound from the right side. How can i fix this? Is there any simple fix? Do i need to return this and get a new one?

Thanks for the help.

 

[Guest]

It's a recent purchase, return it to the shop for a replacement.

They may claim you strained the wire -- make it clear you didn't and that anyway under usual "saleable-quality" standards a home headset should be built to withstand the normal hazards of domestic use.

If no joy or they insist on repairing it (which may take an age) find a friend who knows how to disassemble things and can use a soldering iron -- the failure is probably where the drive unit in the earpiece connects to the cable.

 

[gamerk316]

^^ Analog, USB, or Digital version of the headset? If analog, you probably strained a wire somewhere, and if its the digital version, you probably bent one of the pins the headset connects to the decoder module with.

 

[Arigo]

Its analog (the one with all the little plugs) but would it be that hard to open it up and see if i can fix it myself? Or would that damage it??

 

[gamerk316]

Probably pulled a wire lose then; all to common unfortunatlly...You can try to open up the earpiece, but that probably voids any replacement policy.