headset with 2 audio jacks on laptop with only 1 jack

[Daggur]

I have Logitech G230's they have 2 audio jacks but my laptop only has one, i bought a splitter to plug both of them in to my laptop but only the sound works, i have the newest drivers installed, the device is enabled and i have read over 10 or so other threads on the same issue without finding anything new

 

[hang-the-9]

You don't buy a splitter for this but an adapter for 3 pole to 4 pole connection https://www.amazon.com/Kingtop-Adap...ocphy=9001834&hvtargid=pla-350870516793&psc=1

If that is what you got, you may just have a bad one.