Help me please

[Qmoore]

Now that I've downloaded Windows 10 and I can't click on the search bar or click on the Windows image on the left bottom of the screen. Should I just take it to staples

 

[Laptop_Nerd]

Hi,

Did you do a clean install of Windows 10 or was it an upgrade? Do try a clean install of Windows 10 and see if the same problem will persist.

Here's how to create a bootable Windows 10 USB or disc:
http/www.tomshardware.com/faq/id-2745957/create-windows-installation-usb-drive-dvd.html

And here's how to install Windows 10:
http/www.tomshardware.com/faq/id-2569562/install-windows.html

 

[Qmoore]

Hi,

Did you do a clean install of Windows 10 or was it an upgrade? Do try a clean install of Windows 10 and see if the same problem will persist.

Here's how to create a bootable Windows 10 USB or disc:
http/www.tomshardware.com/faq/id-2745957/create-windows-installation-usb-drive-dvd.html

And here's how to install Windows 10:
http/www.tomshardware.com/faq/id-2569562/install-windows.html

I installed it using Microsoft .com also I called ho and they told me it would be 59$ to trouble shoot and said that if I took it to staples it would be the same price. I was told if I kept using the computer it would only get worse

 

[Corwin65]

I've had that problem, and so have many others. I googled a solution before, can't remember where. It keeps coming back on legacy accounts. If you create a new user it should go away.

 

[ffg7]

as you have upgraded to win10 it is now registered to you so you can now do a clean install without worry of registering.

 

[Qmoore]

I've had that problem, and so have many others. I googled a solution before, can't remember where. It keeps coming back on legacy accounts. If you create a new user it should go away.

So what your telling me to do is create a brand new user, delete the old user and re download Windows 10. The guy told me that there may have already been corrupt files or viruses on it. And if I keep opening that it'll only get worse. But whatever you say

 

[Qmoore]

I've had that problem, and so have many others. I googled a solution before, can't remember where. It keeps coming back on legacy accounts. If you create a new user it should go away.

Omg thanks so much man you just saved me so much money. Thanks man great help