My Acer AO1 - 431 is stuck in a boot loop.So I pressed alt and f10 and it took me to the option screen. I have tried every option. On one of the options after I pressed diagnose my computer it asked me if I wanted to reset my keyboard or computer information keys ( I forgot which one). So I pressed yes. I really need to fix this. I don't want to get in trouble by my parents. This is my 3rd laptop. So my parents will most likely flip. If anyone can help me solve this problem please do. Thank you