Question Help Please! Asus GL503GE Insane Temperature and Sudden FPS drops

Jul 11, 2020
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My laptop is a ASUS Rog GL503GE with GTX 1050Ti and Intel® Core™ i5-8300H 2.30 GHz to 4.00 GHz 8 MB SmartCache Cores: 4 Threads: 8. I purchased this laptop some 1 year ago.It was running just fine with max 67-70 degree C on some 8 hours of games like Apex Legends.

But suddenly I started getting sudden drop of fps to below 30s and game freezes. I'm now getting a temp upto 90+ degress and it barely goes down below 75C. The fans are active and I tried to reduce processor power management to some 90% which worked well before. But now it doens't work. Hence, I tried undervolting the CPU to -150 mV. Now it doesn't reach 90 but reaches up to 87 which is still bad+ I get fps drops. I want to know if my gpu or cpu is dying. I put all the money I had to buy this Please help.. I added some screenshots from intel XTU interface -



 
Were the screenshots made before the problems started? Can´t see temperatures higher than 66°C

check the vent holes, if there is dust or similar

What is your ambient temperature?


to have a look what the problem could be:
run userbenchmark.com and post the http link of your result, e.g. https://www.userbenchmark.com/UserRun/28977730

check windows integrity
open the command prompt as administrator and type DISM /Online /Cleanup-Image /RestoreHealth
https://www.lifewire.com/how-to-open-an-elevated-command-prompt-2618088
https://answers.microsoft.com/en-us/windows/forum/windows_10-update/system-file-check-sfc-scan-and-repair-system-files/bc609315-da1f-4775-812c-695b60477a93

clean boot
https://support.microsoft.com/de-de/help/929135/how-to-perform-a-clean-boot-in-windows

check the memory by running memtest.org usb autoinstaller (bootable USB flash drive)

check the hard drive for errors with its manufacturer´s tool

use ddu uninstaller and reinstall the latest graphics driver from the ASUS homepage (intel and nvidia)

https://www.asus.com/Laptops/ROG-Strix-GL503/HelpDesk_Download/
 
Jul 11, 2020
2
0
10
0
Were the screenshots made before the problems started? Can´t see temperatures higher than 66°C

check the vent holes, if there is dust or similar

What is your ambient temperature?


to have a look what the problem could be:
run userbenchmark.com and post the http link of your result, e.g. https://www.userbenchmark.com/UserRun/28977730

check windows integrity
open the command prompt as administrator and type DISM /Online /Cleanup-Image /RestoreHealth
https://www.lifewire.com/how-to-open-an-elevated-command-prompt-2618088
https://answers.microsoft.com/en-us/windows/forum/windows_10-update/system-file-check-sfc-scan-and-repair-system-files/bc609315-da1f-4775-812c-695b60477a93

clean boot
https://support.microsoft.com/de-de/help/929135/how-to-perform-a-clean-boot-in-windows

check the memory by running memtest.org usb autoinstaller (bootable USB flash drive)

check the hard drive for errors with its manufacturer´s tool

use ddu uninstaller and reinstall the latest graphics driver from the ASUS homepage (intel and nvidia)

https://www.asus.com/Laptops/ROG-Strix-GL503/HelpDesk_Download/
Thanks for reaching out . .. I took the snap after the system cooled down to get an average spike. It reaches up to 90 eventually. My ambient room temp is some 33 C but even in hotter rooms it used to work fine..

I ran the commands and benchamrk test as you suggested.. it found no system corruption but during benchmarking, it says that it can't find the Nvidia GPU attached to display ..

https://www.userbenchmark.com/UserRun/30597867
 
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