Help with Acer Aspire A7 Please and thank you

[gnashtyztwitch]

Hi recently I purchased an Acer Aspire A175-71G-57A2.

Most of the time it is running fine but sometimes on boot after the Acer logo disappears a black screen hangs unless i hit the space bar a few times.

I reset windows did a complete fresh install and still noticed it.

Also In games like Overwatch it takes say 20 seconds some times for the actual game heros to render onto screen not all the time though.

I monitored the temps on the Gpu and they seem fin staying between 55 degree's celcius to 65.
Thats low settings 55 to high.65 ''



I am a bit stumped on what could be causing this issue ?, could it be I need to upgrade the ram or swap out the hard drive ?.

Also I keep the laptop elevated all the time for cooling on a pad elevator.

Please if anyone could help me with this I would really appreciate it thanks you.

 

[webworkings]

If it is new and doing this, take it back and have them exchange it for one that doesn't have the problem. If it is past the return/exchange date, then contact the manufacturer.

 

[gnashtyztwitch]

If it is new and doing this, take it back and have them exchange it for one that doesn't have the problem. If it is past the return/exchange date, then contact the manufacturer.

Thanks for the tips sadly its past the return stage i may be able to get it repaired if not changed for a new one then
hopefully thanks again.