Please help? I have an Acer Aspire R14. I press the power on button and all I get is a flashing black screen. The LED lights t

juliad824

Prominent
Nov 10, 2017
1
0
510
Please help? I have an Acer Aspire R14. I press the power on button and all I get is a flashing black screen. The LED lights turn on and then I just get the screen. I've tried f12 and power, f2 f9 f10 enter, ctrl alt delete, esc, everything I can think of and nothing works. I even plugged it into my television and it didn't even send a signal to my television. I don't know what to do. Please help.
 
Solution
Try this...

1. Turn the laptop off (not sleep or hibernate but off).
2. Connect an external monitor to the laptop.
3. Turn on the external monitor.
4. Turn on the laptop.

NOTE: You may have to press an "external monitor" button. Could be the f4 button or a button with two monitors on it, for the external monitor to work.

If you can see fine on the external monitor, then your attached display, or the ribbon cable that connects it, are your problem.

If you can't see on the external monitor at all, or the problem occurs on the external monitor as well, then it is probably the graphics card/GPU that is the problem, which may require the motherboard be replaced.
Try this...

1. Turn the laptop off (not sleep or hibernate but off).
2. Connect an external monitor to the laptop.
3. Turn on the external monitor.
4. Turn on the laptop.

NOTE: You may have to press an "external monitor" button. Could be the f4 button or a button with two monitors on it, for the external monitor to work.

If you can see fine on the external monitor, then your attached display, or the ribbon cable that connects it, are your problem.

If you can't see on the external monitor at all, or the problem occurs on the external monitor as well, then it is probably the graphics card/GPU that is the problem, which may require the motherboard be replaced.
 
Solution